Bell Service Technician (Ancien employé) – Guelph, ON – 27 avril 2019
The management team I personally worked for was great! However, the other situations you will have to work with are not enjoyable. The back end staff rarely knows what you're talking about unless you get someone around 10 am that knows what they're doing and are from this country. A lot of the call centres you will have to call are not based in Canada which can prove frustrating when you need to deem a line in-operable due to damage from a squirrel and the operator on the phone saying what is a squirrel? Or when you need to disqualify an install due to distance and the person you need to contact does not understand basic units of measure such as how long a meter and a kilometre are.
wage increase every 1040 hours. Work Phone provided.
very few weekends off if any unless booked off well in advance.
Technicien (Employé actuel) – Ottawa, ON – 16 septembre 2019
Terrible place to work at. Fellow technicians are amazing but management does not support people with families avoid if you can. Bell Let's Talk is a joke for internal employees who get treated poorly every single day. changing shifts last minutes taking days off away.