Sales Representative (Full-time) (Ancien employé) – Surrey, BC – 2 mai 2019
The owners and upper management are incredibly racist to begin with. Furthermore they encourage sketchy sales, lying to customers, and manipulation of information. They constantly lie about your benefits you will receive and your pay in order to get you to work for them. Once working there they change the commission details without notice, and often you will no longer qualify for your commission.
Amazing management team. Never ending patience and support.
Summer Student Technician (Employé actuel) – Toronto, ON – 20 août 2019
Right from the beginning Bell was a comfortable and great place to work. Working as a technician, there were many things to learn. The management team was patient and supportive while the new hires adjusted to the new pace of a job like this.
Sales Associate (Ancien employé) – St. Catharines, ON – 19 août 2019
Typical work day - depending on location the job tends to be pretty lax with you responding to customers for sales or assistance.
What you learned - Everything about the structure of cellular communications from how to market them and the constant fluctuation of the pricing.
Workplace Culture - Competitive but also supportive in a weird way if managed properly. If not managed properly the work environment can become hostile so a strong mind is required due to stress that comes from customers, coworkers, and managers since greed and jealousy are two aspects that may arise to challenge the workers.
Hardest part of the job? - When you first start there is a lot of systems that have to be learned that are not very intuitive to navigate to setup new or upgrade existing Bell customers. Also lots of people will be coming in to ask various questions about phones so you will need to learn a lot from your coworkers and own independent study.
Most enjoyable part - Commission even though it sucks to work for feels good to receive since it validates your work ethic and developing sales techniques to convince people on additional services. But in the back of your mind you realize you are really just manipulating people and taking advantage of their lack of proper knowledge on what they really need so if you can cope with that should be good.