Avis des employés pour Technician chez Bell

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5,0
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Good people and job
Technician (Employé actuel) –  Sudbury25 juillet 2019
The job is great, hours are not reliable as a par timer but other than that I love it. You meet new people every day and the people I work with are all fantastic.
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3,0
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huge and professional place to work in, with a diverse of infrastructure and technologies
Technician (Ancien employé) –  Toronto, ON3 juillet 2019
i used to start my day by taking the TTc to the workshop at Etoecoke,
Toronto and load my tools and spare parts to the vehicle and drive to the first customer at 8 AM
i used to average 3 work orders per day, which we get them through and app and then i closing my day at 7 PM by returning the vehicle to the workshop and make my daily reports through the apps.

i had a to month training of fiber optics, cooper and TV installation and maintenance for Bell infrastructure.

The management tends to depend on the apps and tends automate the operations, but they provide a good deal of resources

work place culture is good while most of the times are on field with customers

the hardest part of the job is the environmental conditions on the field

and the enjoyment is in involving in good conversations with customers
Points positifs
resources
Points négatifs
micromanagement
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3,0
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theyprovide you withthe proper tools
Technician (Ancien employé) –  Toronto, ON13 juin 2019
Terrible hours and pay. Not a bad job if you are young. There are some good workers, but the job teaches you how to become lazy. The worst part of the job is going into someone cockroach infested home.
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5,0
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great place
Technician (Ancien employé) –  Toronto, ON4 avril 2019
I was having a good time working with Bell which is one of the top company telecommunication in Canada with no doubt. when I was I learned a lot of things for free
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4,0
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Bell was a good
Technician (Ancien employé) –  Scarborough, ON26 mars 2019
Bell was a good stepping stone to develop my career.They make sure all training and safety certificates are up to date.
They offer training to advance your career.
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3,0
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Outdoors
Technician (Ancien employé) –  Toronto, ON9 février 2019
Bell was great had my own car and got to drive all around different cities and set up TV or internet and really interacting with different customers was great
Points positifs
Company van
Points négatifs
Work in bad weather climbing ladders
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3,0
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An ok place to work
Technician (Ancien employé) –  Mississauga, ON25 janvier 2019
An okay place to work. It was much better back in mid 2000s. But salary is below industry standard. Aggressive environment. KPI oriented. Team work was lacking on my team. My team had a lot of finger pointing.
Points négatifs
long hours, aggressive
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3,0
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some good mostly bad
Technician (Employé actuel) –  Brampton, ON22 août 2018
working at bts is fun and there is a lot of freedom with the job but the micro management and extensive hours can make working at bts a pain sometimes
Points positifs
Your own vehicle, company phone, discount on services
Points négatifs
10 hour shifts, when u start you'll work every weekend and holiday
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5,0
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Productive fun job if you like a challenge
Technician (Ancien employé) –  Ottawa, ON3 août 2018
Great people and workplace culture training teaches you everything you need to know before you get out in the field. The hardest part of the job is your first few days on your own then gets much better.
Points positifs
Indepedently working
Points négatifs
Longer hours
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1,0
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Terrible work life balance. Management treats you only as a number and statistic
Technician (Ancien employé) –  Hamilton, ON16 juillet 2018
Work life balance is non existent. Schedule is not set and you can be called in with 12 hours notice. Making plans ahead of time is nearly impossible.

The managers are only about getting as many jobs done as quickly as possible. Essentially, if you run into problems on a job, do not expect anyone to be understanding as to why it is taking you longer.

Management expects you to stay past the end of your scheduled shift if a job is not finished before then. They are not legally allowed to force you to stay, however if you do leave your manager will find a way to come down on you in some other way regardless of if you have actually stayed to help on other occasions.

The job itself is easy. The worst part is dealing with the weather; extreme cold and hot. Sometimes customers can be hard to handle. You are entering customers homes so this comes with good and bad. Some times you may come across very dirty or crowded homes. As well as the occasional drug addict, but you do have the right to refuse the job or call to have someone stay with you while you are there.

There were regular raises. $1 per roughly 6 months worked up to a cap but this does not outweigh the cons of the job.

Benefits are okay. Not great and not awful.

Overall this job should only be taken if in dire need of money and with no intention of staying long term. I was there for 4 years and it was very taxing some days. It also causes a strain on family life as most shifts you will be working until 9pm or later and you will work every weekend and most if not every holiday.
Points positifs
Generally left alone to do your work
Points négatifs
Long hours. No set schedule. Management and efficiency system creates a very toxic work environment
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2,0
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Union Environment
Technician (Ancien employé) –  Toronto, ON31 mai 2018
Start at 10am, work till 9pm work load heavy and tight. Dealing with angry customers, working in their homes. Must be able to work long hours in Rain, Snow or Ice Storm conditions. The job was not the issue at this company.
Points positifs
face to face interaction with customers
Points négatifs
Union management relations
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1,0
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not a good company to work for.
Technician (Employé actuel) –  Ottawa, ON23 mai 2018
get ready to work every weekend for the next 10 years . be prepared to be partime for 6 years. and be told when your working the day before. having a day off and at 5 the day before they tell you"you are now working tomorrow" via text message.


just dont do it there are alot of other jobs out there dont give this one a try.
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3,0
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Productive and fun workplace
Technician (Ancien employé) –  Toronto, ON9 mai 2018
Bell can be an even better company if they tone down on the micro managing. The outsourcing is taking jobs away from people that are living in Canada. Hopefully bell will realize soon that saving a buck at the customer's expense is not always the greatest idea.
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3,0
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Average
Technician (Ancien employé) –  Mississauga, ON13 avril 2018
Average company to work for. Salary is alright for no education needed. Work hours are the worst park of the job. No weekends and you work over full time hours on a part time salary for years before advancing.
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5,0
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Great Summer Job
Technician (Ancien employé) –  Kitchener, ON28 mars 2018
A great job if you enjoy driving and being outdoors. New challenges and experiences every day. Training is good but the best way to learn is on the job.
Points positifs
Discounts
Points négatifs
Working on weekends
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4,0
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Great place to start working
Technician (Ancien employé) –  Toronto, ON12 février 2018
BTS was a great experience for me since it was one of my first jobs. Management was always supporting and pushing you to do more. You would talk to customers on a daily basis.
Points positifs
Independent
Points négatifs
Have to work in the cold
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3,0
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Bell Technical Solutions
Technician (Employé actuel) –  Hamilton, ON6 janvier 2018
Unionized work environment.

Visiting members of the community in their homes to supply TV, internet and phone services.

Unsociable hours especially when first starting career but good opportunity for overtime.

Overall a good company to work for.
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2,0
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Excellent job for those with no social life.
Technician (Employé actuel) –  Hamilton, ON5 janvier 2018
Typical day entails driving a randomly assigned vehicle to a customer's house and fixing their problem with little to no assistance. Strong problem solving skills required. Weather is often uncomfortable.

Management is .... not great. Their primary concern is numbers as your numbers reflect on their bonuses, so be prepared for a high stress environment.

For the first 5 years you will work every single weekend and evening shift. Forced overtime makes having a family life difficult.

With minimum wage at $14/h, the pay is quite poor for the first 5 years for what you have to endure.
Points positifs
On your own for the most part.
Points négatifs
Everything else.
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3,0
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You are only a number
Technician (Employé actuel) –  Springdale, NL28 décembre 2017
Because you are the only face the customer sees, you ARE the face of the company. When the company fails and things are out of your control, it is still your face that the customer associates with their issues.
Points positifs
Job security
Points négatifs
low rates of pay; no advancement; no compensation for hard work
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busy, hands on, and they supplied all tools , equipment, work-wear. .
Technician (Ancien employé) –  Cobden, ON7 novembre 2017
Customer service was fun to be involved in and being able to fix and troubleshoot issues for them I took pride in. All techs and managers took part in weekly meetings making sure safety was in the fore front of everyone's minds. They also included updates or question taking to make sure we were all up to speed. The job was very challenging as it involved 80% troubleshooting and locating junction boxes that were not always correctly identified ( more difficult in winter when they are buried by snow in ditches) . Also in the valley where I worked there was not always the best service , so using the work phone and keeping it in service was difficult. My typical day I drove around a bell technician truck keeping it organized with all tools, materials , wiring boxes, etc. I would arrive at job sights and perform installations or identify and repair problems with the services from the network to inside the customers home .
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