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Avis des employés pour Bell - Vancouver, BC

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Vancouver, BC61 avis
61 avis correspondant à votre recherche
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4,0
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It was an easy going once if you’re a talker. Just be friendly with the managers and you will be fine. Training is provided so the job itself was very easy. You have to meet your goals but even than very flexible
Points positifs
Relaxed environment
Points négatifs
Need to suck up to the managers
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2,0
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Worked at Bell for approximately three years in five locations. The corporate training was useful to learn effective sales techniques, but once I returned to the store, I was encouraged by managers to find sneaky ways to gain more activations, all in the name of “discovering hidden needs”. Sales reps were rewarded for high performance without regard to how they got there. Worst of all, one of my managers was racist towards me (I’m a visible minority) and received no consequence. Not even a warning. The regional manager, HR, and headquarters turned a blind eye, presumably because he was a Tier A manager in a successful branch. If you want to work in a healthy, moral environment, consider elsewhere.
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5,0
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With ever changing technology and management reorganization working at Bell you must be comfortable and adaptable to change and learning how to use new software and technology
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3,0
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The job was very repetitive, lots of standing around and looking at your phone. Often forced to sell to friends and families. Recommended for a stepping stone not for a career path.
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4,0
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A typical day could be busy and highly stressful especially on quarter and month-end. But it was manageable because I belonged to a supportive and collaborative team.
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5,0
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My overall experience was very positive, they ensured that we were up to date with training, lots of support, excellent benefits. Management was approachable most of the time. I found it a pleasant environment to work in.
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4,0
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I really enjoyed my career at Bell as it gave me excellent work/life balance. The most I enjoyed was flexible work hours, managers helped out during my travel to other countries as a Volunteer. The base salary initially was low but they made it up to par with in-market sales salaries. The commission structure was excellent. I loved and enjoyed the benefits including the RRSP, extended health, and dental coverage, Bell share matching by the company, life insurance and so on.
The one thing which I think needed improvement was that taking the vacation was mandatory and even during vacations and sick days your targets were valid and had to be accomplished before or upon return,
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1,0
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The work environment is very bad and there are unrealistic targets given to agents to achieve. The management has no focus on employee retention and satisfaction. My team was reduced from 27 members to 3 members as employees left the company due to constant and unrealistic work pressure. However, the management pushed the 3 individuals to complete the entire workload of 27 members, and also meeting deadlines. Unfortunately, it was impossible for anyone to achieve and over the last 1 year, the team has not met its performance targets.
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3,0
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I enjoyed working with Bell, since the employees were fun, and they did not take themselves that serious. Also they want to make sure you have fun as well.
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3,0
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Good benefits and pay, however constant pressure to perform
Company expects employees to want to advance, not looking for employees wanting to do their job without wanting to move up
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5,0
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Productive place to work with great people. Great benefits and culture. Great support to expand knowledge and skills of the job. Many people end up staying long term.
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4,0
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Great company to work for. Training was readily offered. Fair salary and bonuses. Many opportunities for advancement. Work life balance was adequate..
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1,0
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Worked at the Source as a Bell representative. Hard to sell bell TV to customers who comes to the source wanting either phones or gadgets. Pay is low as well.
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3,0
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Below industry standard pay and doesnot welcome new ideas. Management needs to understand engage employees at all levels. Good for personal growth and teaches you conflict management
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4,0
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Bell Mobility is a wonderful company with great benefits and amazing people. It is now shrinking down to bare bones out here in the Western region. There is no new hiring since the last 3+ years and no growth opportunity for existing employees.
Points positifs
Good Benefits, Amazing people
Points négatifs
No growth opportunity
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3,0
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Pros:
- Solid work-life balance

- Good benefits

- Amazing people



Cons:

- No growth opportunity

- Outsource everyone so less jobs

- Employee is just a number


Lost many people for the same reason (see above) yet upper management does not care, just hire more filipino reps
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5,0
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I learned how to do sales and build a good relationship with customers.
Bell is a multicultural company so I made many friends who come from different nations.

Sometimes, I had to deal with tough customers and I tried my best to serve them.

I enjoy working there.
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5,0
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Rewarding and fun environment to work!

100% sales driven; upside is very flexible in everything


Only downside is no career advancement in West Coast
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4,0
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Bell's mobility practice in the west has been maturing and has seen much success. The wireless and wireline teams are still separate which ends up putting them at a disadvantage against the other carrier teams in competitive situations where bundling occurs.
Points positifs
Management
Points négatifs
Compensation
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5,0
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my day at work consisted of inbound calls from agent with assistance with escalation or authorization levels or inbound calls from consumers that have been billed in correctly/ large invoice disputes. I have a manager to report to based on types of calls and also authorization for invoice amounts. I enjoy thinking on the spot to resolve issues however the hard part was telling clients that nothing can be based on the charges. The work atmosphere is great really enjoyed the team i work with and assisting them to success as i have been in the top 10% for over 3 years.
Points positifs
free cell phone
Points négatifs
no real career advancement
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4,0
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Fun place to work, lots of pressure though however. Certain locations will have sales targets so incredibly high you will be relocated for not being a superstar even though you are meeting your target
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