Worked at Bell for approximately three years in five locations. The corporate training was useful to learn effective sales techniques, but once I returned to the store, I was encouraged by managers to find sneaky ways to gain more activations, all in the name of “discovering hidden needs”. Sales reps were rewarded for high performance without regard to how they got there. Worst of all, one of my managers was racist towards me (I’m a visible minority) and received no consequence. Not even a warning. The regional manager, HR, and headquarters turned a blind eye, presumably because he was a Tier A manager in a successful branch. If you want to work in a healthy, moral environment, consider elsewhere.
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