Change completly Bell billing system, make sure that Bell customers understand that Agressive, condescending behaviour will never be tolated over the phone, change sales practices/impliment new sales strategy/No Pression/No commission/Increase employees salary according to inflation rate/implement ongoing credit/Fixed rate/2times price increase/year.
Cut off depending on the historical glory and be more pioneer as Alexander Graham Bell was,also the company \client relationship is very artificial and not worm enough to win their hearts
I would be proactive in my approach and look for solutions/ options the moment a situation arises.
Require senior leaders and executives to possess people leadership skills, not just expertise in their field. Become competitive with salaries.
Have the management talk more with their employees. Have everyone on the same page instead of mass confusion.
Aidez les candidats à découvrir l'entreprise tout en étant objectif(ve) et pertinent(e).
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