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Que choisiseriez-vous d'améliorer chez Bell?

11 réponses

  • I will develop a system which is more user friendly for the customers and more accessible too. Also, I will try to remove social gap between customer and bell Inc.

  • Listen to the needs of the customer. And specially students because for a telecom company students are a potential customer.

  • Change completly Bell billing system, make sure that Bell customers understand that Agressive, condescending behaviour will never be tolated over the phone, change sales practices/impliment new sales strategy/No Pression/No commission/Increase employees salary according to inflation rate/implement ongoing credit/Fixed rate/2times price increase/year.

  • Cut off depending on the historical glory and be more pioneer as Alexander Graham Bell was,also the company \client relationship is very artificial and not worm enough to win their hearts

  • I would be proactive in my approach and look for solutions/ options the moment a situation arises.

  • Questions associées (plus de réponses ci-dessous) :

  • Require senior leaders and executives to possess people leadership skills, not just expertise in their field.

    Become competitive with salaries.

  • Have the management talk more with their employees. Have everyone on the same page instead of mass confusion.

  • Just continue to encourage staff to do their best, assist staff who is struggling in their learning.
    Provide the staff with all the tools and resources that will help them be their best at the job.

    Make sure that our customers are satisfied and would be loyal to Bell for years to come.

  • Start by changing everything and mostly the president and managers.

  • Nothing. In sales, making sales is the only goal.

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  • Que choisiseriez-vous d'améliorer chez Bell?