When it comes to the shop it is a friendly environment where everyone is very helpful.
Management is told to treat you like a number, all of the managers act like they are approachable but really will not stick their neck out for you if you are trying to fix a problem. If you try to address safety concerns or concerns with other employees they will "shove it under the rug" in order for their region/store to not look bad in the companies eyes. Every store acts like they are a franchise and they all compete with eachother rather than working together.
For the most part, Battlefield tries to be a big family.