This job teaches you how to work with others and how to talk to customers. As a first job, it was a great experience that I do not regret because of all the learning opportunities. The job itself was very fun on the other hand the management was not really great and "professional".
A typical day of work consists of making shakes and scooping ice cream for customers that come into the shop after school, or after work. You will often work with families and students that come there either in the late afternoon, or after dinner (near closing time).
The management is very loose, and most of the training is done by coworkers; it is a very independent-focused job. If you need constant guidance, this is not the job for you! Most of the workers are high school aged, and are all-female.
The hardest part of the job is probably lifting the heavy tubs of ice cream, withstanding the cold temperature of the freezers, and scooping fresh, hard-packed frozen ice cream (watch out - your wrists are going to hurt after the first week!) The most enjoyable part of the job is that you can snack on ice cream and sit back as your dominant arm becomes ripped because of all that scooping!
Its a fun place to work as your first job or second but it really depends on who owns the store. I enjoyed making waffle cones and writing on ice cream cakes. It gets pretty hectic when its busy but still fun.