I personally dropped my resume in the store. I think in general they are looking for employees who are aware of cleanliness rules and have good communication skills.
"What do you wanna do in the future?"
"What do you know about Baskin Robbins?"
"What are your weaknesses?"
"What makes you different from others?"
Hours at Baskin Robbins are from 11:00 am to 10:00 pm. The store closes at 9:00 pm during the winter, and 10:30 pm during the summer.
Personal timetable, Availability during summer, Cleaning and communication skills.
I would suggest that if someone is not receiving hours, and they message you about the hours, respond to the message with either a reason why they haven't been hired or with ways you could potentially incorporate them into the work schedule set. This will then get a good reaction from your employees because they would feel like their time is worthwhile and that they aren't being a pain.