Hire managers with underwriting experience so they can understand the needs of the team. Make senior management sit down with the underwriters to help them understand what they go through day to day to find ways to help them succeed.
Either increase salaries as they are below market rate or decrease workload by hiring more people. The number of hours people are putting in is not sustainable and they will burn out.
J'augmenterai les salaires pour que les PAB soient payés à leur juste salaire.
More flexible hours, invest in a unified system and one that is flexible to meet rapidly changing needs. Also invest in more training and mentor-ship programs for all employees.