A typical day at work would be doing around 30 morning reservations, modifying contracts, filing, cleaning vehicles for the next plane. I have learned how to be patient with customers and how to not stress out so easy. The management of the business is very unorganized, lazy and just never present. My co-workers are wonderful to work with, it really makes the day better knowing that we can work as a team. The hardest part of the job is the management and how unprofessional it is. The most enjoyable part of the job is my co-workers, the cleaning and how busy it is because the day goes by faster.
A typical day at work is answering calls from customers around British Columbia, generally dealing with reservations and complaints. There is poor management, with little to no education in business management. Advancement is earned through friendships, not on merit. High turnover with same bottom 5 positions as they are over worked, underpaid, and undervalued. Expect to work weekends with no time off, ever. Unpaid overtime, no lunch breaks, labour laws are not followed here. If you are someone who is independent and follow a moral compass, this position is not for you.