Avis Budget Group
3.5 étoile(s) sur 5.
Recevez de nouvelles offres d'emploi et avis chaque semaine!

Avis des employés pour Customer Service Representative chez Avis Budget Group

Evaluer cette entreprise
Intitulé du poste
Lieu

Notes par catégorie

3.3Équilibre vie privée/professionnelle

Trier par

PertinenceNoteDate
41 avis correspondant à votre rechercheVoir les 3,840 avis
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Fun work place, well situated

Avis en vedette

L'avis le plus utile, sélectionné par Indeed
Well situated in downtown Montreal, Nice view, park infront officeEasy access for everyone oneFree parking for employees Big office, even line up several clients can wait inside.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Disorganized, no opportunity for advancement or raise.

Managers do not have proper management training other than other Budget managers who do not have proper management training. Opportunities for advancement do not really exist for Service Reps and Counter Reps. Company only cares about making money, not about the customers needs or it's lower level employees...other than they make the company money. BC Budget's ethics towards customer service are lacking. Lower level staff were the saving grace for my experience here. You cannot trust any of the upper management for the Okanagan. Wages are low, they try to win you over by offering salary however it does not change from the original low starting wage. Incentives only make a difference if you work at an airport location. Low pay, no vacation's allowed in summer and low staff morale at the location. Not a positive place to have returned to, I am happy to have left quickly.

Points positifs

Driver's are amazing and equal co-workers too.

Points négatifs

Lots of staff turnover, pay is low, upper management lies to staff making a very untrustworthy place, management not approachable
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

High turnover and no appreciation for staff

Very high turnover! They were always struggling to fill positions, leaving the remaining staff overworked. You're not allowed to take any time off during the summer months. Health and dental benefits were VERY basic. No room for growth and you are lucky if you receive a wage increase of more than a few cents above minimum wage after over a year of service.

Points positifs

Incentive program

Points négatifs

Mandatory 1 hour unpaid lunch, Terrible wage, Very basic coverage, Uninvolved management, No room for growth
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Wonderful place to work with good benefits

Avis Budget is a great place to work with nice cars to work on and drive, friendly co workers and managers. The work could be exhausting but the time goes fast when it is busy. Difficult to work in the freezing cold winters however or during heat waves. Good benefits and

Points positifs

Fun place to work

Points négatifs

Can be very stressful when busy
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Good place to work with alot of great clientelle

Nice, relaxed place to work with amazing coworkers and clientele. Lots to keep you busy from renting out/checking-in vehicles, checking for damages, cleaning of vehicles and lots of other things to do and learn throughout the day.
Avez-vous trouvé cet avis utile?

Notez une entreprise où vous avez travaillé récemment

Partagez votre expérience pour aider d'autres utilisateurs.

Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Good first job

The work isn't overly demanding and you work with nice people. The most unfortunate part of this job are the 2 hour lunches as you're only compensated for an 8 hour work day even though it really takes up more time.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Management is terrible and abusive. All the staff is depressed

Management treat you like garbage. They expect you to go above and beyond for less them minimum wage when you calculate that you don't get paid for opening the store or closing. They see the 15 min that you have to be there earlier for opening as extra that you should do for free. They will work you down to the bone and not even say thank you. That is unless you have a special relationship with management that allows you go move your car every 2 hours and be gone for 20 min plus. If you don't and if you ask for anything more they will make a the problem.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

No balance

No work life balance. Not allowed to take days off in summer at all. High turn over due to poor management and not valuing employees. Very cliquey and lots of office drama but good pay if you work hard and get good numbers.

Points positifs

Decent commission sometimes

Points négatifs

No work life balance
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Productive and fun workplace, learned a lot in my seasonal job with them.

If you are a student and you know someone who works there I definitely recommend helping out the staff seasonally, it was a great learning experience.

Points positifs

nice co-workers

Points négatifs

on calls
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Hard working place

A typical day opening up the wash bay would be doing car control making sure each car is accounted for, putting out the keys on each car and starting to put down the cars the front staff needed

Points positifs

extra day offs

Points négatifs

Very long hours
Avez-vous trouvé cet avis utile?

Emplois et carrières chez Avis Budget Group

Postes : Customer Service Representative
Voir d'autres offres
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

fun work place

driving alot of new cars knowing how to clean the vehicles the management was great no pressure at avis budget group i felt like we were a family instead of co-workers

Points positifs

drive new cars

Points négatifs

part time
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

customer service to depth

fun job with lots of people friendly activities around as to deal with customers to deal from parts of the world on airport counter to rental agencies around the cities
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Not a good experience

Not a good place to work. Pay was horrible, but benefits great. Upper management is constantly demanding more and more sales, but inventory is not even available to cover reservations.

Points positifs

Fellow staff members

Points négatifs

Work environment
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

A good team environment

I enjoyed my year there. The team was always fun and professional. I will remember my time there fondly. The uniforms were very acceptable. Anytime you have to wear a tie is fine by me.

Points positifs

Opportunity for Growth

Points négatifs

Disliked the upselling component
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Great and fun organization to work for

During the time i worked for this organization, i learned a lot of valuable skills and knowledge. It was a fun place to work at, and the management was great!
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Good location to have a job.

Great for a part time job for extra cash, some work colleagues are welcoming while others are the worst which is just like every other job. Great location to work salary not the greatest.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Fun, open environment with a worksite gym

They supplied on the job training. I worked in a fun, fast-paced environment answering incoming calls and placing car rental reservations in cities all over the US. Our calls were monitored for quality assurance and we were given feed back and helpful tips frequently by management. It was a shift-bid based schedule which was a bit difficult as your shifts would often change. The company provided great benefits for its employees and had an onsite gym and lunch room.

Points positifs

On site gym

Points négatifs

Shift bid schedule
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Very productive and competitive place to work

An individuals is always busy when working here, you will never get bored. This job shows people how to work in an competitive environment and is good for experience.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

money maker

very competitive among colleagues at the rental sales desk, chances to make high commission if you are willing to put in the work. learned a lot about sales.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Great work environment with supportive management team

Working in Avis Rent-a-car has given me vast experience in how to handle and manage customers. I have learned to multi task and work in pressured environment yet keep my cool all along.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Best Car rental company

It was one of my first part time jobs. I truly enjoyed working for AVIS, management was friendly and easygoing. Room for advancement was within the reach.
Avez-vous trouvé cet avis utile?

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail chez Avis Budget Group ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.Poser une question

Note globale

3.5

D'après 3,840 avis
5
1,1 K
4
1,1 K
3
853
2
343
1
472

Notes par catégorie

3.3Équilibre vie professionnelle / personnelle
3.2Salaire / avantages sociaux
3.1Sécurité de l'emploi / évolution de carrière
3.1Direction
3.3Culture d'entreprise

Comparer Avis Budget Group à

  • Entreprises
  • Avis Budget Group
  • Avis d'employés
  • Customer Service Representative
Dites-nous comment améliorer cette page
Que voudriez-vous ajouter ou modifier?