Interesting American Express Concierge work, Shoddy Management
Lifestyle Consultant (Ancien employé) – Burlington, ON – 17 juillet 2017
Operations Managers at Aspire Lifestyles, Burlington are happy with ensuring that status quo is maintained. They are repellent towards innovation and lack basic people management skills.
The work is interesting and is not very stressful. Bonus structure is cockeyed and tough to attain. Most of the Team Leaders have no clue on how a Team is to be managed, motivated and made efficient. But you can't blame them when the SDM's lack any vision.
Interesting work, Good training
Daily struggle to find a good workstation to work at, struggle to find a voice amp box daily, Tough to get leaves approved, forget about moving up the ladder unless you're as useless as the Mgr interviewing you.
Quick paced environment, with unrealistic expectations of employees. don't get on managements bad side or your career will be short lived. However, on the other hand if you rub elbows with the right people you could be promoted to a position that doesn't even exist yet!
The hardest part of the job is accepting that even if you are good at your job, customer feedback dictates your compensation and success. No incentive to be a hard working employee.
Working here was quite the experience. It is fast-paced, so learning the role is essential in training so you don't fall behind. Ask questions if you need help, don't be afraid as it is a team effort to succeed.