Stay away!!! They are constantly training new people to work their because the turn over rate is astronomical. Bonuses are almost impossible to get because they depend on other peoples stats as well as yours. They always need over time and are never closed so the hours include Christmas, New Years, thanks giving easter and all the rest. They Fire tenured people for the smallest things all the time almost no job security. A ton of people their are on final warnings so they can constantly keep you in a state of fear and threaten you with termination. The money was OK but it's not worth it. They haven't been the same since another company bought them out
Quick paced environment, with unrealistic expectations of employees. don't get on managements bad side or your career will be short lived. However, on the other hand if you rub elbows with the right people you could be promoted to a position that doesn't even exist yet!
The hardest part of the job is accepting that even if you are good at your job, customer feedback dictates your compensation and success. No incentive to be a hard working employee.
Working here was quite the experience. It is fast-paced, so learning the role is essential in training so you don't fall behind. Ask questions if you need help, don't be afraid as it is a team effort to succeed.