Avis des employés pour Ashley Furniture HomeStore - Greater Toronto Area, ON
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Greater Toronto Area, ON2 avis
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Started off ok, other than I had 4 days of training which was not even close to being enough. I was destined to fail from the get go. In the beginning, store I worked at had no store manager in place, the person I took over from left things an absolute mess, plus I had no senior manager in place for guidance. There was no immediate help within. I reached out multiple times for help which was unanswered. The expectations were extremely high, often left with multiple tasks to complete with not enough time to complete them. I was going in early and staying late just to attempt to get ahead. But often times you’re asked to stop what you’re doing to complete a task that seemed ridiculous for the amount of traffic the store got. Furniture is no emergency. Head office people were rude and when I encountered one in my early days, she blamed me for something I didn’t even do! Rather than welcome me to the company and explain the issue, she was accusatory and rude! I was firm in my response which I later found out I was considered “rude”. I refuse to be walked on regardless of who they are! When I finally got a senior manager, she did very little to support me, responding only with “we’ll help get you through it”. She was young and acted like she knew it all. Our personalities did not gel, that’s why I’m sure she treated me the way she did. I did not fit into her mould or the company’s for that matter. I have education, skills and talent and know how to put things together, but was told countless times to change this and change that, was never right. Store staff did support me and let - plus...
Discount, and that even was laughable
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very high turnover rate all the way from upper management to sales associates. within the last year new VP, Director and couple of regionals if you wanna talk about culture. expect to be forced to work long hours and extra days. if you refuse they will present you with a admin job or warehouse work at a low pay so even if you fight for wrongful dismissal you can't get EI because it'll be refusal of work. any customer can walk in any day and get better than employee discount. as minimum wage went up they are reducing admin and warehouse staff hours and sales people are expected to do more admin and cleaning work!!!!! free lunches when you are forced to work open to close twice a month are gone. commission structure changed 3 times in the past couple of years and if you refuse to sign again you get presented with an offer for a different role so you don't get packaged out!!!! if you don't hit your target for 2 month you are out of the door it's called MAS when you read your contract so be aware. They expect you do go out and advertise ( NON PAID) on your days off!!!! If you leave the company within 6 month you don't get paid for all of your sales that are not delivered, and if it's delivered they switch it under someone else's name so you still don't get paid. Finally out of there :) with better pay and better environment with a better company
all gone with new upper management
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