Arrow Transportation Systems Inc.
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Arrow Transportation Systems Inc. - Avis

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3,0
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Management only pretended to care and were only interested in making things look good on paper. Expected crew to do their job with no consequences when failing to perform to standards. Unwilling to fulfill contract requirements as per union because of cost.
Points positifs
Somewhat good money
Points négatifs
Poor management
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2,0
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Driver attitudes towards each other is not like anywhere else I've seen ... awful.
Management has there favorites and non - favorites, equipment is never maintain to CVSE standards, above average pay and benefits if your kept busy. A weak Teamsters union and all they care about is getting there monthly dues.
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Réponse officielle de Arrow Transportation Systems Inc.
11 juin 2020
Thanks for your comments, hopefully you addressed these concerns with your Division. Our equipment has to be maintained to CVSE standards as Safety is paramount and very costly from a personal, social and legal perspective. We have several controls in place to ensure we are compliant. We recognize with the surge in workload we were under staffed under managed and we under communicated. We have since assigned 2 Lead Hands per shift to handle issues, concerns and questions; we have hired another Operations Supervisor to support our drivers and we've implemented 'In Reach' so that drivers can communicate with us at all times. Hopefully these improvements have made a difference.
5,0
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I worked in 2 different divisions of this company. My original job was eliminated and they did their very best to find a position that would be a good fit for me. I was sad to say good bye
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4,0
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Arrow was a decent company to work for very safety conscious company with very well maintained equipment. I hauled wood chips but due to a declining forest industry after a couple of years i was laid off.
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1,0
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One word to describe the whole operation "chaos".
Equipment keeps breaking down, only the major items if your lucky get fix, minor fixes might get fix in a few weeks or months. There's a constant flow of drivers that come and go here. The turnover rate is the highest that I ever seen in my 15 years of driving, has to be over 200%.
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Réponse officielle de Arrow Transportation Systems Inc.
11 juin 2020
Sorry to hear your experience wasn't good with us. Of our 10 Divisions Stewart certainly has the highest turnover due to the fact that the majority of our drivers live in Arrow supplied accommodations and unfortunately after awhile, camp life isn't for everyone. Much of what you mention, however, has improved due to production stability, the addition of an Operations Supervisor to assist with concerns and the
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4,0
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Very good company,home every night,pay good,benefits good,great people from co-workers to office every one always friendly,union haha garbage welfare check bigger after retirement just saying it is teamsters union so says it all but all other perks are good,equipment is nice and up to par+ always good tires good mech for use and gets fixed.I would recommend people to go work here.
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Réponse officielle de Arrow Transportation Systems Inc.
11 juin 2020
Great to hear! Appreciate the feedback as we're always looking to know what we're doing well and where we can make improvements.
1,0
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From the beginning zero! Support lacky of training and zero empathy, management was over worked and understaffed,
The other drivers were helpful I would not recommend this position to anyone wanting a balance of work to homelife
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Réponse officielle de Arrow Transportation Systems Inc.
11 juin 2020
Thanks for your comments and really sorry you had a bad experience. Stewart, BC is 4 hours North of the closest town or city and most of our drivers live in Arrow supplied accommodation and travel to and from their respective hometowns. Our dispatch works with our drivers to take time off to travel home. It is always difficult to balance work to homelife when living and working away from home. We do understand it was an incredibly busy time in November and December 2019 and since then have appointed 2 Lead hands to work with all of our drivers on the road and have hired a new Operations Supervisor to help the team.
4,0
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Steady schedule, good communications with dispatch, good communication with management. All office employees available for questions and concerns. Shop available for emergency repairs and good services of their equipment.
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4,0
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Pros: Home every night, in-house mechanics, competent dispatch and office staff, benefits, adequate pay

Cons: At the mercy of the ebb and flow of the forestry industry, trip-rate instead of hourly pay, all trucks are automatic transmission, overtime pay is nonexistant even in weeks that are minimum 50 hours.
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1,0
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If you have a class 1 license you’ll get hired even if you don’t know how to drive. If you don’t like to work and still get paid, this is the job for you.
Points positifs
Home everyday
Points négatifs
Manager
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5,0
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Love the work , awesome management and super awesome co workers , learned a lot new stuff which I had never done in the past, wish I could continue working there
Points positifs
Bonus
Points négatifs
None
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5,0
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Great company to work for, never any issues with management, or employees. Good equipment, good benefits and good pay, the best part was that they let you do your job your way as long as the job got done safely and on time...they treat you good! The only down side is that the company has too few employment options in Prince George.
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5,0
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If you enjoy driving a truck through mountains and hills, hanging out in lumber mills and working monday to friday with weekends off.. this is a great place to work.
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4,0
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I liked hauling chips, but I drove for an owner operator and he did not pay for a lot of hours submitted, which is why I left. I would drive for Arrow anytime, but no longer for an owner operator.
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1,0
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Edmonton branch is to stay away if you are Owner Operator.
Cheating on pay is normal thing what manager KC is doing.

Maintenance on the trailers is equall zero,

once something breaks,call mobile mechanics.

Rates are so low.

3 to 4 months is possible to make some decent money but rest of the year NO !

So much BS between branches as they hate each other.

You heard stories about Union???

Hahahaha , what a jokes and stealing money right in front of eyes on legal way.
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5,0
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Working for arrow Prince George was a great experience and I was sad to leave, they went the extra mile. Amazing Management. Mostly awesome co workers, everyone helps everyone: they taught me a lot and I learnt so much working this company. If there is one Arrow devision I recommend going too, it’s this one.
Points positifs
Management, Free Fruit, Awesome Co workers
Points négatifs
Long hours
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5,0
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Nice place to work. Rarely see your boss. Had a change in Management. We did not see eye to eye. Dispatch was on the ball. Company Christmas party every year. Great guys to work with.
Points positifs
home alot
Points négatifs
mills were a pain sometimes
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4,0
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Can be long hours in the winter. But usually about 10-12 hours. Great pay and benefits. Owner operators are good to work for depending on who you get on with of course.
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5,0
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Some runs are great, some not. The company is quite organized.Winter can be a bear in the mountain passes in B.C. The owner operator I worked for was great. Some of course are not.
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5,0
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Employees are good to work with.management could be more resably to the drivers.trucks are descent.trailers are not bad.good runs.wait times are sometimes long.
Points positifs
Good runs
Points négatifs
Bad hrs8
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5,0
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I have been with Arrow for close to 5 years. The number one thing that sticks out for me is the people that I work with. You are cared for as an employee and as an individual. As soon as I joined Arrow I felt like part of the family. Arrow has provided an environment where I can continue to grow in my career, and have the opportunity to try new ideas.

I enjoy working with each part of the business as it is very diverse and never standing still. Arrow is growing, and I'm excited to see what is next :)
Points positifs
I love the people I work with. Who doesn't like having fun at work?
Points négatifs
Arrow is quite spread out geographically which can be a pro and a con.
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3,4
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