Thank you so much for your comments! We're so glad to hear working at Arrow has been a good experience for you.
Hello and thanks for your comment. We investigated this issue with our Management staff in Chilliwack and we understand a meeting was held with you and the 2 Mentors in question and through improved communication and understanding this issue has been resolved. Please do not hesitate to further discuss this issue with your manager so that we can continuously work towards a constructive training and mentorship program.
When new drivers start at Arrow, our management team discusses compensation to ensure our drivers understand the collective agreement and how drivers will be paid. I apologize if this was not your experience.
In BC, truck drivers that haul within an average radius of 160km's are entitled to overtime after working 60 hours in a week. I'm wondering if you assumed it was after 8 hours per day. There are different regulations for different occupations.
When Arrow moved from an hourly wage to trip rates, it had zero impact on what we paid in overtime. Drivers were not paid any less. Drivers often beat their trip time or flat rate and in the winter months, yes sometimes they drive longer than their trip time. However, we are able to review a report at anytime to ensure our drivers are always paid within the trip time on average.
We have to compete with other carriers that haul lumber, chips and ore and this is common practice in our industry.
In addition to trip rates in the Chilliwack area, we offer a $1.50/hr. pension which is conservatively equivalent to $3,660/year. All employees are entitled to their hourly pension earned while working at Arrow. Please contact your Union office and let them know what you would like to do with your Pension dollars that you've accumulated during your time with us.
If you have any additional questions or concerns, feel free to contact our HR group at 1-877-571-9777.
Glad you're enjoying your time up North! Spring and summer are beautiful in Stewart. Then again, so are fall and winter:)