As a Inside Sales Rep, I was on the front line for dealing with walk-in customers. I frequently dealt with clients billing concerns, phone issues and home services inquiries. Prospecting dials were made into the community on a regular basis to invite clients into our store. Training was provided for all aspects of the job from sales and customer service to product knowledge. Management is goal oriented and was there to assist at all avenues. Co-workers were friendly and ready to assist with any questions or concerns. The hardest part of the job would be generating foot traffic into our retail location. The most enjoyable part would be the gratification of seeing a client return for continued great service.
They sell you on the culture from the get go. All expense paid onboarding to get you excited enough that you hopefully won't leave shortly after you see your paychecks. The pay structure equals out to barely minimum wage and they do not provide a car allowance or pay millage... even though you're expected to use your personal vehicle for work.
Overall I would avoid this place as no amount of events can make up for the incredibly low pay.