Answerplus
Recevez de nouvelles offres d'emploi et avis chaque semaine!

Avis des employés pour Answerplus - Hamilton, ON

12 avis correspondant à votre recherche
Voir les 55 avis
3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Not a bad place to work
Management team is great, but hard for them to open up to new ideas and process to make things easier/ keep up with the times. It can be very stressful if the system crashes or there is a problem outside causing high volume
Avez-vous trouvé cet avis utile?
5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
You can't beat the environment! Like family!
You can't beat the environment! Variety of people all ages. Everyone is humble. If your not a team player with a great attitude you won't get hired. Manager is fair, sympathetic, and cool. Salary is low, however, some company perks, profit shares, Christmas parties and company outings. Can pick up hours. Training is top notch providing you techniques to calm callers.
Avez-vous trouvé cet avis utile?
3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
enjoyable job
this was a contract answering phones for bus transportation for 8 various school boards
wage could have been better

little chance for advancement ,contract work
Points positifs
easy going workplace
Points négatifs
no
Avez-vous trouvé cet avis utile?
4,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Best Call centre worked in.
I worked in this call centre to hold me over until I found a job in my field. During my time there 2 of my close friends passed away just a few weeks apart. My boss was extremely understanding and accommodating during such a difficult time. Management was amazing and I generally enjoyed the environment. There was some drama but I avoided it quite easily by simply ignoring it and doing my job. I would recommend this job in a heart beat to anyone looking for desk work.
Avez-vous trouvé cet avis utile?
4,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Fun atmosphere
Was 6 week contract position only. Answered calls from parents across Ontario. They were ensuring their children were enrolled for busing prior to the start of the new school year.
Points positifs
Easy going
Points négatifs
Seasonal only
Avez-vous trouvé cet avis utile?
Notez une entreprise où vous avez travaillé récemment
Partagez votre expérience pour aider d'autres utilisateurs.
3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Challenging Work Place
A typical day in office requires a great deal of patience. The job is easier the longer you're there as you become more familiar with each client account and their requests for service. The more familiar you are, the more confident you can be when dealing with confused or angry customers.
Points positifs
Fast paced
Points négatifs
Inconsistent hours
Avez-vous trouvé cet avis utile?
5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Overview
Is a great company. Love the family values
The staff are a great bunch to work with. The programming and i.t dept are top notch and make it easy to work with
Avez-vous trouvé cet avis utile?
4,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Great place to work
Great place to work, can make for long days sitting at a desk. Hard part of the job is having to communicate through telephone and maintaining call control. Most enjoyable part is the people you work with, it's a great environment.
Points positifs
Not physically demanding
Points négatifs
Long days
Avez-vous trouvé cet avis utile?
3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
A caring and involved work culture
A typical day at work consists of answering a different client's line on each call. You can arrange a response from a plumber, file an insurance claim, rescue someone from a stuck elevator and help a contractor order a bin for dirt.

I learned to relax in a call centre and get things right the first time, rather than rushing and missing important details the way other call centres do. I learned to feel safe at work and try things. I learned to speak up and take responsibility for shaping the future of this industry.


Managers are approachable and genuinely caring people. This is a safe place where I can feel valued.


My co-workers are nice people. Some are really ambitious and some want stability.


For me, the hardest parts of the job are the low pay and trying to plan my life around the work schedule that is issued only a few days in advance. I feel like we work a lot harder than we are being paid for and that it is unprofessional to release schedules less than 1-2 weeks in advance. These two areas require improvement.


The most enjoyable part of the job for me is helping out with tasks and projects. People are extremely busy at this company and I feel like I make a small difference when I remove a burden from someone and return to them something they can use.
Points positifs
Comfortable Environment
Points négatifs
Low Pay
Avez-vous trouvé cet avis utile?
5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Great
This company is a great company. They are very client and employee oriented. They really care about everyone's well being. The most enjoyable thing about the company is the great co-workers.
Points positifs
Paid lunches
Points négatifs
Shift work
Avez-vous trouvé cet avis utile?
5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Fast-paced environment, fun place to work
Answer phones as an off-site receptionist for several companies. Learn great customer service skills
Management cares about the employees and work on issues quick and efficiently for employee satisfaction.

My co-workers are a second family, everyone is extremely close

The hardest part of the job is the emotional attachment you get with some calls, and not knowing what happens after you disconnect from the caller.

The most enjoyable part of my job is knowing I did everything I could to assist the callers with their needs.

Points positifs
Quarterly bonuses, profit sharing, monthly draws, benefits
Points négatifs
Extremely stressful at times
Avez-vous trouvé cet avis utile?
5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Great place to work, great co workers, excellent training program.Fantastic bonuses.Treat their employees very well.
Go into work answer calls from all types of businesses.Very interesting.I very much enjoyed my job and the variety of calls.This job is very interesting and can be stressful for some people when taking complaints from unhappy people but excellent customer service skills will be most helpful when dealing with the clients customers.I very much enjoyed my job here and would love to go back.All around great place to work.
Points positifs
great bonuses, great co workers, great job
Avez-vous trouvé cet avis utile?
Profil attribué
Vous souhaitez en savoir plus sur le travail dans cette entreprise?
Posez une question au sujet du travail chez Answerplus ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.
Note globale
3,6
D'après 55 avis
5
18
4
14
3
13
2
5
1
5
Notes par catégorie
3,5
Équilibre vie professionnelle / personnelle
3,0
Salaire / avantages sociaux
2,9
Sécurité de l'emploi / évolution de carrière
3,4
Direction
3,4
Culture d'entreprise