10 questions correspondantes
10.5 hours a day. there are two break time, 30 minutes each. One is paid break, other is not paid. So total 10 hours paid. (Of course, You can get out from building during break, but it's only 30 minutes break, not much you can do.)
Is there only mandatory overtime at YYZ4 or does amazon generally provide overtime at YYZ4?
There is voluntary overtime and mandatory overtime. It depends on productivity.
During Peak season which is basically all of November and December everyone is expected to work 12 hours a day 5 or 6 days a week. It's brutal. But I'll admit, that's the best time to work for Amazon. Packages are moving through there like crazy and it's a great trip. But if you expect to have Black Friday or Cyber Monday off....forget about it. No one....and I mean no one takes those days off, in fact, no one is allowed vacation during Peak Season at all.
There is a mandatory overtime day set where each employee is on-call for a particular day assigned to them. That day is not chosen by the employee. So there isn't much flexibility there.