AllianceOne - Avis

Trouvé 15 avis correspondant à votre recherche Voir les 368 avis
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1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Sweatshop - no respect
Collection Specialist (Ancien employé) –  Toronto, ON18 juin 2019
No one here was happy to be at work - everyone was perpetually miserable.

They work you to the bone and give you no respect or value. You feel like nothing but a cog in the machine and can't wait to leave.
Points positifs
None
Points négatifs
Many
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1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Terrible Place to work/ High level of Unprofessionalism from the Morning Shift Supervisors
Collections Officer (Ancien employé) –  Toronto, ON3 février 2019
The Eglinton, Toronto Branch is nothing to write home about. The level of discrimination and segregation is extremely high. Working with Scotia Bank Collections under AllianceOne made me experience first hand discrimination.

First of all, the supervisors are never helpful and only speak to individuals they like, so, when you are recruited as a new agent you are left at their mercy and will only pray you are liked so you can be properly guided on the job- This is specific to the MORNING SHIFT SUPERVISORS.

Secondly, there is no level of control over the supervisors, most times they make a lot of noise, speak rudely to agents and even customers and are highly unprofessional even during work hours WITH NO ONE TO CONTROL THEM. I really hope the head office will send a mystery shopper to watch this and confirm.

Advise to Management

Please pay close attention to those you appoint as Supervisors. Let them know that discrimination at work place will never bring out the best in an employee, instead it reduces their self worth and never brings good results.

There should be focus on professionalism between supervisors and agents and new agents should be properly guided.

There is a particular Supervisor in the morning shift who nobody ever wants to work with because of her HAUGHTINESS and HARSHNESS to agents and people around her. So she has very few people working with her. Please look properly into this, ask questions anonymously from agents around and work on this.

This is not very good for your image and branding.
Points positifs
Level of exposure to learning on mortgages, credits etc. You will know a lot if you are interested in working in this line.
Points négatifs
High Level of discrimination and Unprofessional-ism from the Supervisors i
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5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
AllianceOne was a great company to work for
ADMINISTRATOR (Ancien employé) –  Scarborough, ON12 janvier 2018
I love getting to work everyday and the staff and everyone was like family to be around.

I was a team player and a hard worker and have made lots of friends and my co workerrs was very helpful
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3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Good management and good team
Agent de recouvrement (Ancien employé) –  Montréal, QC27 septembre 2017
Job purpose hard and difficult. However good work environment that makes labor less harsh. With great benefits and continuous coaching as well as a management team that shows great support for better achievement.
Points positifs
Great work schedule
Points négatifs
Difficult access
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4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Overall the Best Company to work for
Bilingual Collection Officer (Ancien employé) –  Toronto, ON6 septembre 2017
I loved working for this company, they took care of their employees, ie:benefits, free flying, great gatherings...Ultimate customer service.
Work environment was awesome.
Points positifs
Free Flying anytimeall around that S.W.A travelled
Points négatifs
not enough for wages
Avez-vous trouvé cet avis utile?Oui 7Non 2Signaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Productive and result oriented.
Collections Officer (Ancien employé) –  Toronto, ON20 février 2017
I have been very hard working and punctual. Always producing
result and achieving my goals.
Working as team member with co-operation.
Points positifs
No free lunches
Points négatifs
Regular working hours
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3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
no comment
Collection Officer (Employé actuel) –  Toronto, ON1 février 2017
Place for temporary solution. So many security rules that make no sense at all... No recognition, no annual reviews, no budget even for a X-mass dinner,..
Points positifs
location
Points négatifs
no job security
Avez-vous trouvé cet avis utile?Oui 7Non 2Signaler
2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
fun in the workplace
Payment Processor (Ancien employé) –  Toronto, ON15 janvier 2017
processed payments
answer any inquires
upload payments to accounts.

co-workers were great the main reason for staying.
New things from my boss.
Points positifs
free lunches and people were great.
Points négatifs
long hours required on month end
Avez-vous trouvé cet avis utile?Oui 7Non 3Signaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Fast paced collection call centre requiring self motivation and diligent discipline to achieve required targets
Lead collection agent (Employé actuel) –  St. John's, NL1 octobre 2016
Allianceone has been my employer 23 years and at this time our local site is closing, therefore my employment will terminate. I have been successful and have maintained targets as required and would recommend this company for future employment if they were still in the area. Respect for co-workers is highly stressed and implemented. Compliance guidelines are regularly updated in accordance with government and company policies. Allianceone has an open-air policy enabling employees to reach out to upper management when needed
Points positifs
Flexibility of hours when needed
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4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Fast paced environment yet fun
Administrative Assistant (Ancien employé) –  Toronto, ON24 mars 2016
Working for AllianceOne is not just an 8 to 5 job. Yes, with the nature of the business is always associated with "always on a deadline". Regardless of its nature, it is fun! There is an open door policy that makes it easier for the employees to discuss things with the management. Employees are friendly and willing to help you out if anyone is having difficulty with their system or simply chat.
Points positifs
We participate to Heart and Stroke's Big Bike and SickKids yearly Indoor Beach Volleyball
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4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Great company which promotes a positive culture.
Call Center Manager (Ancien employé) –  St. John's, NL2 décembre 2015
At AllianceOne you learn respect of co-workers and the public which is important to success. Management works with all to help ensure everyone reach their goals.
Points positifs
Co-workers and the strong relationships you build.
Points négatifs
Loosing a co-worker not cut out for our industry.
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3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
Very busy, constant on the go, always something to do
Dialer Manager (Ancien employé) –  Toronto, ON22 mai 2014
Creating, uploading, downloading dialer campaigns
Collection agency environment
Points négatifs
Long hours
Avez-vous trouvé cet avis utile?Oui 1Non 1Signaler
3,0
Equilibre vie professionnelle / personnelle
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Culture d'entreprise
Good Over all
Collections Officer (Ancien employé) –  North York, ON22 octobre 2013
-good co workers
-pay was ok but not good compared to competitors
-atmosphere was fun at times
-management is ok but varies from manager to manager
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4,0
Equilibre vie professionnelle / personnelle
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Sécurité de l'emploi / évolution de carrière
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Culture d'entreprise
great experiance
Senior Manager (Ancien employé) –  Toronto, ON9 juin 2013
to work towards monthly goals and ensuring agents are successful. this is a great part in teaching people how to do the job and watching them succeed month over month
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3,3Équilibre vie professionnelle / personnelle
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