Airport Terminal Services - Avis

Trouvé 141 avis correspondant à votre recherche Voir les 849 avis
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3,0
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Fun but low pay
Passenger Service Agent (Employé actuel) –  Dorval, QC9 juillet 2017
Staff is fun but pay is far low too low for amount of work. Management is strict and says one thing but doesn't always follow through. Had to fight with HR a bunch of times about proper pay.
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3,0
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Only for aviation enthusiasts
Ramp Agent (Ancien employé) –  Winnipeg, MB30 juin 2017
Nice place to work if you are passionated by aviation, not very concerned about money, and ready to lift heavy bags despite rain, snow, hail, wind, heat, very cold...

Advantages:
- easy to get hired as a ramp agent, and then to evolve to crew chief due to high turn over
- high security standards on the job (compared to other handling companies)
- Westjet benefits after 3 months
- various shifts in part or full time to fit your schedule
- easy shifts trading
- 'paid' workout as duties are mainly physical
- training provided all along the career with possibility to be signed off on a variety of equipments / vehicles / procedures (marshalling, towing, water servicing etc.)

Disadvantages:
- very low wage (just above the minimum)
- hard and physical job (stacking bags in the pits with low clearance, working on apron whatever the weather conditions)
- only 1 manager seems to have human qualities and care about the employees, others will be either condescendant or yell at you for any reason
- Union will not help you in case of disagreement, despite the 35$ biweekly deducted from salary
Points positifs
High turnover, airport environment, westjet benefits, various shifts, nice co-workers
Points négatifs
Low wage, hard work, management
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3,0
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good team
Ramp Agent (Ancien employé) –  trudeau airport13 juin 2017
ok place to work,
Responsible for arrival and departure of airplanes
-Working in a team environment, safety, on time performance
-Passenger check-in and ticketing
-Passenger boarding and baggage services/lost and found
Points positifs
long breaks
Points négatifs
working outside
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4,0
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good
Passenger Service Manager (Employé actuel) –  Mississauga, ON30 mai 2017
Company promotes within and offers great benefits.
I have gained extensive knowledge on the aviation industry.

Combining my education with the knowledge gained in this industry I have no doubt I will succeed on my path, reach the desired goals and grow as a person. I am a hard worker, team player, a fast learner, organized, reliable, and have high expectations for myself.
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5,0
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loading the planes luggage
Ramp Attendant (Ancien employé) –  Regina, SK30 mai 2017
We would load the planes with the customers luggage and unload. Then change the water in the planes and clean them over night. we had to learn hand signals to communicate.
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4,0
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Great job. Have to arrive 2 hours early for every shift, to pass security clearance.
Ramp Agent (Ancien employé) –  Mississauga, ON29 mai 2017
If you have no other dedications to your daily life, then this job is for you. People working at the airport have their lives around the airport schedule. ATS provides hours if that is what you are looking for. Vending machine to purchase snacks and drinks available in the break room for $1.
Points positifs
Being Airside
Points négatifs
Low pay rate
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3,0
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Place to start to work on airports
Crew Chief/Ramp Agent (Employé actuel) –  Winnipeg, MB26 mai 2017
The pay is really low, you start with $11.30/hour, people come and go as they find higher paying positions. The higher management expects underpaid workers to play around with jet planes that cost millions of dollars. Work is hard, not for the weak ones. Summer, winter, cold, hot, rain, snow, -45 windchill, etc. This job is only for people who really like to work on airports and need the money. Middle-level management is okay, they understand the workers but can't do much about the pay.
Points positifs
Working outside, physical work (instead of a gym), fun for people who like airports, lots of overtime
Points négatifs
Low salary, high staff turnover, high management doesn't care about employees
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3,0
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awesome coworkers
Dock Worker (Ancien employé) –  Regina, SK8 mai 2017
busy mornings, learned to be organized with the packages, learned how to use the fork lift.

hardest part of the day is working in the heat!

the management was awesome! co-workers where great,
Points positifs
free coffee
Points négatifs
no pay raises
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2,0
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Frustrating
Ramp Agent (Ancien employé) –  Edmonton, AB26 avril 2017
This is a position almost anyone can do with little to no experience in the airline industry. The hours are long though the amount of work that had to be done varies depending on which crew your on and what the season is. The job culture around this company is frustrating because if you are someone who is new to the industry they don't shadow you as well as other employers. Don't apply to work here unless it's something you enjoy or are familiar with the industry.
Points positifs
Flight Passes, Benefits
Points négatifs
Physically Demanding, Poor Job Culture, Lack of Overtime, Noise Polluted Environment
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1,0
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Would not recommend to anyone
Customer Service Agent (Ancien employé) –  Calgary, AB18 avril 2017
There is so much turnover here which means you get little to no training, no support from management, and are expected to do everything by yourself. Very stressful and not worth the pay.
Points positifs
meeting new passengers
Points négatifs
long hours, split shifts, no proper training
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1,0
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Don't Apply
Ramp Agent (Ancien employé) –  Edmonton, AB10 avril 2017
Terrible management. You could never ask management to do something in person because it will never get done. Instead, you would have to write an email and still wait 3 weeks for something to get done.
They will do everything in their power to not pay what is owed to you.
Best part about it are the other ramp agents that are having the same issues as you.

You work there full time and they label you as part time so they don't have to give you benefits.

Work for Air Canada, Executive Flight Center or Swissport instead.
Turnover rate is very high since they are incapable of keeping employees. Plus, the pay is not good for what you do at all.
Points positifs
Other Ramp Agents
Points négatifs
Management
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1,0
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Management makes working conditions ridiculously poor
Ramp Agent (Employé actuel) –  Winnipeg, MB7 avril 2017
Management at ATS will harass and threaten long time serving employees until they eventually give up and quit. Working at ATS is a living nightmare and the pay isn't worth it.
Points positifs
None
Points négatifs
Management
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5,0
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Passenger Service Agent
Passenger Service Agent - United Airlines (Employé actuel) –  Toronto, ON31 mars 2017
Checking in Passengers if they have proper documents going to U.S.
Working together as team with other agents. Making sure the flights leave on time and passengers are checked properly before the flight restriction time.
Points positifs
meeting new people
Points négatifs
long hours
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1,0
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Long hours, horrible pay, no time off.
Passenger Service Agent (Ancien employé) –  Edmonton, AB30 mars 2017
You're not allowed any time off, and when you give a schedule, just so you'll quit, they put you working days you needed off. You're scheduled for 10 and a half hours, you only get paid for 8, but you're told to sit there in the office in the dark, because the supervisor doesn't want to waste energy. Only to turn around and say you do nothing at work.
Points positifs
Nothing
Points négatifs
Everything.
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1,0
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Labor staff are great, management lacking
Crew Chief (Ancien employé) –  Edmonton, AB14 mars 2017
Management took from you easily but when you needed them to do their job they hid from that opportunity. Labor staff was great though, some bad apples in the bunch as per usual.
Points positifs
Lots of opportunities for down time
Points négatifs
Winters are brutal, Management poor
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2,0
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bad managers
Terminal Agent (Ancien employé) –  Mississauga, ON7 mars 2017
bad leads and managers they don't care about you they rather try and force there employees to do unsafe work and when you refuse they just get rid of you with bull excuses
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1,0
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tres mal organiser
Agent de rampe (Employé actuel) –  Montréal, QC5 mars 2017
La directions chez ATS , doit etre changer au complet, toute les equipement son vieux et brise regulierement, comparer a air canada, a air crebec et d'autre gros companie ATS a beaucoup a apprendre . il traite les employer vraiment mal, je peux vous garantir que je suis pas le seul a vous le dire, je vous conseil meme d'aller faire un tour vous aller voir vous meme . Je suis sur qu'on et la seul ATS comme sa, toute depend de la direction . le notre son mal organizer .
Points positifs
les employer son genial
Points négatifs
la direction est vraiment mauvais, et traite ses employer vraiment mal
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3,0
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One of the easiest jobs ever
Lead Hand/Supervisor (Ancien employé) –  Edmonton, AB27 février 2017
So if you're using for a easy job this couldn't be the easiest job in my life time. You work for an hour and get 3 hours off which is bad abut good for the lazy people
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3,0
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Fun
Absolute total service home management (Employé actuel) –  Chilliwack, BC26 février 2017
Working for this company was fun and up beat enjoyed the long hours and the hard work and everyday experiences.I learnt alot from this company and the boss was great.
Points positifs
pays well
Points négatifs
long hard hours of work
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4,0
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overall good experience
Crew Chief (Ancien employé) –  Edmonton, AB10 février 2017
i joined airport terminal services as ramp crew after 6 month got promotion as ramp crew chief .when its too cold lots of people do sick called and only few crew handling all ramp duties its very hard to manage.i never did sick call and over all its good experience.
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