Crew Chief (Ancien employé) – Richmond, BC – 14 janvier 2019
This is hard labour. The work is very simple, but very intense and very physically demanding. As you move around the airport, you'll notice that the other ramp crews from other companies have about 5-7 even more people. You will probably be working in a crew of 3 at ATS. 1 crew chief and 2 ramp agents. It is almost always understaffed at ATS, this will mean very little and few breaks for you. The pay is pretty good considering the simplicity of the job, but I cannot stress enough how physically demanding it is. This is a good job to make money in the short term.
Management aren't bad. They may seem terrible because of how short and few your breaks are. Don't hold it against them. Some of the supervisors are great guys. They really get stuck in to help you out when you need it. I felt sorry for them at times. They probably got no breaks at all.
There many opportunities to get promoted from a ramp agent to a crew chief. Once you have an understanding of how procedures work, and how bags are organized, and how to prioritize tasks, you will start to understand how crew chiefs do it. Just pay attention to your crew chief. There will be times where you think crew chiefs have it easier. THEY DON'T. I've been there. It's more work.
Hardest parts: You're dead tired at the end of the day. You work outside rain or shine. Freezing cold or burning hot. No/short/few breaks.
Best parts: You can make good friends here. Good pay for a very simple job. Can always have work. Overtime is usually offered.
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Food counter attendant (Ancien employé) – Calgary, AB – 13 octobre 2019
It was great working in the airport the staff and good to me. From the supervisors down to the cooks and servers. I recommend working in the airport because you will learn how to be excellent with time management and become patient
Passenger Service Agent (Employé actuel) – Toronto, ON – 2 octobre 2019
In terms of my co workers, they aren’t bad we get along well with some bad apples but not too much. Management really needs to get it together, playing favouritism and hiring someone new to add for management who doesn’t really know how an airline works is really something. There are so many more others that are much capable of being in management. Pay is minimum as it gets but the amount of stress we deal with at times makes me wonder why we get minimum pay. Lucky, enough we have travel benefits and good insurance and which makes me thankful for but again depends on the airline if they actually give you benefits. A lot of new hires quit and not even stay for more than a year which is isn’t surprising.