Aimia - Avis

Trouvé 62 avis correspondant à votre recherche Voir les 96 avis
Trier par: Pertinence | Note | Date
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Not bad
Bilingual travel consultante (Employé actuel) –  Montréal, QC17 août 2019
I have been working for Aimia for the last 4 years and the best thing I could say about that company is that they always tried to accomodate me so I could go to school and the insurance benefits are great. However, I wasn't always happy about the overall management team and would find myself often frustrated because they would make me feel like I don't matter and that I am just a number. The shifts can start anywhere between 7 am to 12 am and it's not easy for people with families. The offices are nice, you can get commisions on top of your pay and it's pretty easy to get the extra money. Because of the high turnover rate, we often don't have enough agents to asnwer calls so it can be pretty stressful sometimes.
Points positifs
Junk food fridays
Points négatifs
The management
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Aimia
Travel Consultant (Ancien employé) –  Montréal, QC4 juin 2019
I worked there for a year mainly to pay the bills. I ended up finding the travel industry awesome but would not recommend working here long term.

Management are swamped with work barely have time to properly train plus coach you to be a better agent. Thus, it will fall on you to become a proficient agent.

While you can get your OPC and TiCO certification, it is quite challenging to balance work and life especially if you have children.

I will also mention, certain agents got special treatment which was annoying to most people on the floor.

In closing, good way to get your foot into the travel industry and then proceed into finding a way better opportunity.
Points positifs
easy access by public transport, right in downtown, close to a lot of restaurants
Points négatifs
rotating schedules, weekends, sales commissions are the lowest in the industry.
Avez-vous trouvé cet avis utile?OuiNonSignaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Social committee
Travel Consultant (Employé actuel) –  Montréal, QC23 avril 2019
If u love tourism that’s the place to be, there monthly bonuses when u reach monthly goals
insurance 100% the first day I start. (Life, dental, medical even travel insurance RRSP n the company match a certain percentage. Location heart of downtown
Points positifs
Insurance, always overtime, friendly people, Friday snacks
Points négatifs
Have to work weekends, you just a number to management
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
fun
Customer Service Representative (Ancien employé) –  Toronto, ON14 décembre 2018
nothing to say, do not care about people . really just their money , their business.
maybe they can improve business hopefully
can not growth their. no.
Points positifs
free lunch
Points négatifs
business is business
Avez-vous trouvé cet avis utile?Oui 2NonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Not a place I would recommend
Operations (Ancien employé) –  Toronto, ON19 novembre 2018
The working culture is very different. Higher management does not interact with employees. They won't say hello and sometimes you'd hear employees being yelled at in a meeting room.

There is no job security and satisfaction. Loyal employees are being walked out especially the ones who really know their job. If you can brownnose, you'd be sure to make it to the end.

Management quickly passes blame for mistakes and it's all about politics. The only enjoyable part is the people you have built a relationship with.

There is no transparency from management.
Points positifs
Location
Points négatifs
Very stressful, poor management, lack of transparency and communication
Avez-vous trouvé cet avis utile?Oui 2NonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Good
Process Improvement Project Coordinator (Ancien employé) –  Toronto, ON13 septembre 2018
It is a good company to work with and also the employees are always willing and ready to assist in the continous improvement of new employees. Normal salary scale
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Disappointing
Advisor (Ancien employé) –  Montréal, QC26 juillet 2018
Micromanaged
Uncollaborative and political work environment
Too many managers for not so many employees
Downsizing
Little room for career development
Points positifs
Flexible hours and telecommuting
Points négatifs
Culture
Avez-vous trouvé cet avis utile?Oui 2NonSignaler
2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Poor management, shark world
Travel operations -Team manager (Ancien employé) –  Montreal, Vendome (Aeroplan)9 mai 2018
Extremely poor management and HR partnership. They set you up to deliver disciplinary actions and withdraw last minute. More of a "clique" environment then anything else you ,must agree with directors or else you may just get.... "restructured" great pay and benefits but an absolute toxic climate. The agents are super nice but the management have many sharks within... If you can play the game of throne... you will fit right in, dare to be honest and it will mark the end of your employment as management.
Points positifs
salary & benefits (management)
Points négatifs
Have I not said enough?
Avez-vous trouvé cet avis utile?Oui 5NonSignaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Fast paced and challenging work enviornment
Director, Finance (Consultant (Employé actuel) –  Montréal, QC23 novembre 2017
Aimia has been a rewarding experience. The only thing constant at Aimia is change. I had the opportunity to work with very intelligent people around the Globe
Avez-vous trouvé cet avis utile?Oui 1NonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Beware of union
phone agent (Ancien employé) –  Richmond, BC20 octobre 2017
The union basically runs this place, everything is seniority based, you will never advance...ever...if you are okay with basically minimum wage after all the "mandatory" fees then maybe its for you. The staff seemed miserable, management cannot coach anyone underperforming because of the union. The hours are terrible, again because...Union! Doesn't matter if you do your job better than everyone around you, if you are not you will never get recognized for it.
Points positifs
Benefits - but you pay for them
Points négatifs
UNION, no advancement, low wages, Union, negative work place
Avez-vous trouvé cet avis utile?Oui 3Non 2Signaler
2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Very bright employees
Senior Manager, Financial Partner Marketing (Employé actuel) –  Toronto, ON30 août 2017
There are incredibly bright and driven individuals at Aimia who are keen to move the business forward through innovation. Unfortunately,
the lack of direction and culture means there is a severe retention problem at Aimia. The constant revolving door is incredibly unproductive.
Avez-vous trouvé cet avis utile?Oui 5NonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Union Vs Management
Elite Customer Service Officer (Ancien employé) –  Richmond, BC29 juin 2017
Good pay and Benefits
Terrible hours at the start but able to trade shifts. Usually 1-9pm with Tuesday Wed off
Able to trade many days off so i could travel for 6 weeks
The Union is always against management and they just lost there biggest partner AC so future is unstable right now.
Avez-vous trouvé cet avis utile?Oui 4NonSignaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Good
Business Analyst (Employé actuel) –  Toronto, ON29 juin 2017
Good working environment where roles and responsibilities are in details and employee satisfaction is at a good level.
learnt how to work in group and also perform individually depending on the role at the time and job need.
Avez-vous trouvé cet avis utile?Oui 1NonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Sinking Ship
Manager (Ancien employé) –  Montreal/Toronto20 juin 2017
- good pay and bonus is rich compared to more established companies
- very flexible work environment, option to work from home when needed

- a lot of broken processes from a campaign production /fulfillment pov that are often never fixed... instead they are shoved aside or covered up
- terrible data environment / infrastructure support
- level of analytics is not very sophisticated as most of the advanced work is outsourced

- culture is very toxic... too many "leaders" with too many points of view.
- too many Managers/Sr. Managers with 1 direct report... broken org structure.. might have been the case of promoting too many people in a short amount of time
- with Air Canada breaking ties, this is a sinking ship
Points positifs
decent base salary & bonus, flexible work hours
Points négatifs
toxic culture, a lot of negativity floating around, terrible management team
Avez-vous trouvé cet avis utile?Oui 10NonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Poor leadership but great colleagues
Director of Marketing (Ancien employé) –  Montréal, QC20 juin 2017
Super location, benefits and work conditions, but lacks strong culture. Leadership does not walk the talk and is not accessible. Some teams work very hard and have a lot of pressure, while others seem to coast. Not much information sharing internally.
Avez-vous trouvé cet avis utile?Oui 5Non 2Signaler
2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Average company to work for
Supervisor (Ancien employé) –  Toronto, ON6 avril 2017
I learned a lot about handling employee resolution. Workplace culture was ok. A typical day at work would consist of me dealing with our external vendors as well as clients.
Points positifs
Great Company for future employment
Points négatifs
Lack of value placed on employees and lack of job security
Avez-vous trouvé cet avis utile?Oui 2NonSignaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Productive and meaingful company
Cook/Maintenance (Ancien employé) –  Mississauga, ON7 mars 2017
Great place to work, I am now changing profession.

Employee satisfaction is always emphasise.

Looking to venture in a new career path which Aimia is not in the industry.
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Call Centre
Elite Customer Service Officer (Ancien employé) –  Richmond, BC28 février 2017
Very easy customer service and booking Aeroplan tickets.
Unsociable hours and bad schedule days off
Unionized enviroment
Points positifs
unionized, large office, easy
Points négatifs
bad hours and days off
Avez-vous trouvé cet avis utile?Oui 3NonSignaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Very proffesional and well set up work space.
Group Travel Coordinator (Ancien employé) –  Toronto, ON15 février 2017
Very flexible and good environment to work.
Able to work from home when needed.
Nice office set up and good location.

Good salary
Nice management team.
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Good Technology Stack
Individual contributor (Employé actuel) –  London8 février 2017
Co-ordination between teams is not great , teams work in silo , common deliverable are not tracked well and slip between the cracks.
Avez-vous trouvé cet avis utile?OuiNonSignaler
Profil attribué

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail ou de l'entretien passé chez Aimia. Notre communauté est prête à vous répondre.

Poser une question

Note globale

3,5
D'après 96 avis
524
431
321
211
19

Notes par catégorie

3,5Équilibre vie professionnelle / personnelle
3,5Salaire / avantages sociaux
2,7Sécurité de l'emploi / évolution de carrière
3,0Direction
3,3Culture d'entreprise