ADT by TELUS
2.6 étoile(s) sur 5.
Recevez de nouvelles offres d'emploi et avis chaque semaine!
Voir les avis sur ADT by TELUS
Evaluer cette entreprise

ADT by TELUS

Avis d'employé sur ADT by TELUS

Great people with great work ethics

ADT by telus is a great place to work. The people were great, with good pay. Work load was fair and always achievable. Would recommend it if it was in different situtations.
Avez-vous trouvé cet avis utile?

Avis similaires

Don't waste your time

It is just a call center that asks so much from you and gives little back. All day you will handle calls from clients complaining about their service, billing, no show techs and installers, mistakes on orders, and various other ways the company has made issues in their customer lives.

Points positifs

none

Points négatifs

everything
Avez-vous trouvé cet avis utile?

Well meaning but ultimatly frustrating and irresponsible

Nice people and at first, a really nice place to work but very quickly the problems become apparent. The training is incomplete at best, leaving you feeling like you were setup to fail. The databases are non-existent. Meaning you can't ever easily double check a procedure to ensure no mistake (you still get a coaching of you fail though). The tools are filled with little frustrating time wasters that leave you feeling like someone is tapping your shoulder the whole time.Terrible experience. Will be quiting soon.

Points positifs

Free coffee. Interesting schedule options

Points négatifs

Disorganised and complete logistical failures
Avez-vous trouvé cet avis utile?

no support at all, irate client,often offer training to the wrong people.

Client wait 50 min so extremely irate, getting to level 1 tech, told sorry I'll transfer you to a level 2 and wait again 20 minutes. now if 2 or 3 camera taking 20 minutes average each to reset of telling client the cost (over 100$) of a tech that is not covered by ADT. supervisor offer no support, often training non tech for tech job, and bilingual aren't really bilingual. telus bought ADT now creating a great amount of confusion and power vacuum, sadly making the place very stressful.

Points positifs

1/2 hour lunch not paid, 2 paid break 15 min, can adapt schedule after some time to pref.

Points négatifs

constant call coming, (2 min max for notes) stressful, 15 minutes max limits for complicated calls.
Avez-vous trouvé cet avis utile?

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail chez ADT by TELUS ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.Poser une question

Note globale

2.6

D'après 10 avis
5
1
4
2
3
2
2
2
1
3

Notes par catégorie

2.7Équilibre vie professionnelle / personnelle
3.2Salaire / avantages sociaux
2.3Sécurité de l'emploi / évolution de carrière
1.9Direction
1.9Culture d'entreprise
  • Entreprises
  • ADT by TELUS
  • Avis d'employés
  • Great people with great work ethics