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A&W Restaurants
3.6 étoile(s) sur 5.
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3.5Équilibre vie privée/professionnelle

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53 avis correspondant à votre rechercheVoir les 3,182 avis
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Great people but stressful job

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L'avis le plus utile, sélectionné par Indeed
Personally, I have really bad anxiety and the fast food environment worsened it but it also toughened me up. I really do not recommend working in fast food unless it's your only option and you absolutely need to survive. Typical day consists of taking orders, serving customers, cleaning tables (which is normal) and bathrooms constantly (which is kind of annoying) when they were open, cleaning the restaurant, packing deliveries, stocking the front, etc. Management was kind of bad. I started working in COVID and I got a lot of shifts but recently I had gotten no shifts and had to manage the front alone which can be stressful if you have the need to have someone there with you or you get overwhelmed easily. All my shifts were 8 hours, so i got really tired of it. I worked in downtown so I had to deal with a lot of rude customers and had to call the police a lot. Fast food workers get treated really badly so if you can't handle people threatening you, arguing with you, being rude, throwing drinks at you, etc then i really don't recommend. The people I worked with were really nice and fun which helped shifts a little bit. I learned a lot of skills though. Hardest part of the job was in my opinion getting too many deliveries and in store people at a time OR having to deal with really bothersome customers while having a rush of people ordering OR just being treated horribly honestly. Most enjoyable I find was any moment that is easy and peaceful for example when there are no customers or deliveries or when you have your favourite co-worker working with you. For the most part it was - 

Points positifs

Got 50% discount when not on shift. 100% discount on shift.

Points négatifs

Long hours. Sometimes bad customers.
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Good first job

Repetitive tasks, lots of cleaning, lots of face to face interactions with customers. Good job for those who like people and can keep a professional happy face on. Nice %40 discount, but all health benefits pulled out from us since Covid hit. Super friendly and kind manager/owner. By far one of the top two managers Iike the most.

Points positifs

%40 food discount, you can get the discount somewhat when you come on your off days too.

Points négatifs

Super fast pace, no 15 minute breaks just 30 minute unpaid lunch, sometimes told to leave early if not enough work.
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horrible management

the job is not hard but the managers are HORRIBLE if you value your mental health, stay as far away from this place as possible!!!!!! asked to cover shift less than minutes before the shift starts very hostile communication between front of house and back of house impossible expectations from managers unsafe practises miserable staff who constantly gossip about eachother seriously, just find somewhere else to work, this place will ruin you.

Points positifs

i could pay rent

Points négatifs

literally everything else
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Fast paced learning environment

Breakfast, lunch and dinner rushes are extremely difficult with low numbers of staff. However, it makes it easier to pick up the skills needed in this fast paced environment.

Points positifs

Friendly staff

Points négatifs

Hours vary very week, tough management
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Good environment, great staff members.

A great fast-paced work environment with very friendly staff, I would recommend it as a great first job for those looking to gain some work experience.
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front End Associate

It's a fast paced environment and customer greetings, keeping the place neat and tidy is kind of good where we can learn and explore new things. smiling customers always makes us happy for the whole day
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Great first job to learn new skills

If you are seeking for a baseline job that will help make you money, A&W is a great option. However, this job can be extremely stressful and tedious a some points during busy times of the day. You will meet great people and make new friendships.
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It’s aight

It’s aight, chill, good people, not too busy, so I would most definitely say it is very and completely alright with me and probably my coworkers as well.
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Good to place to work

It was a good place to work. it was face paced and there was good communication from the A&W I worked at in my home town. Shift hours were pretty good and the staff was nice
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Enjoyed helping thecoustomers

-I learnt alot about peoples skills -Also learnt how to work in a fast passed environment -Only concern was i never got enough hours -Most enjoyable was the regular customers that made my day
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A better place

Workplace is very good. Team members are friendly and helpful. The management is kind and provides a handsome salary which can bear the daily expenses.
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Best job

I felt valued and respected for most of my time there. Working there a year I gained a lot of experience and enjoyed my time there. Management fell out after awhile, definitely not the same
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Horrible management

Management doesn't care about their staff, only the money the store brings in. Shifts are everywhere, no one works a steady shift unless they have been there 5 plus years. Was hired as day staff due to living in a bad area and didnt want to walk home in the dark. Without asking they switched me to closing staff. I couldn't get home by bus cause we close when the buses stop running. Not fair to anyone.
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Store manager has favouritism

The culture in the store is not really nice. The manager in the store have a favouritism among the team member. The manager has a attitude problem, does not know how to manage people fairly and justly.
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Only white person working up at the front

I loved working there but i was the only white person up at the front management would blame me for anything that was wrong and the Filipino people would refuse to speak english to me
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great job with friendly people and nice managers.

It is a great way to build good employment skills and teamwork skills. People are always so nice, and the constant feedback helps you continuously improve and better your customer service.

Points positifs

Discount

Points négatifs

not alot of shifts
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Blah

It wasn't great Hours were terrible Pay was terrible Managenemnt was terrible Only good thing was the people I worked with Managmeent didn't care that I had school
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A Learning Experience

I got my first job working here as a cashier. Tasks given were easy enough to do, but our branch was often understaffed so we were overwhelmed during rush hours. My co-workers were nice people and made slogging through the day easier.
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A&W Review

Excellent job for students! Flexible work schedules! Great atmosphere, friendly staff! Managers and franchise owner easy to talk to. Great experience with customer service!
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amazing, fun to work, great enviroment.

A typical day at work here consists of customer service, great connections with co workers, and an all around great experience. As this was my first job, I learned quite a bit. Cash flow, customer care, cleaning up to standards, cooking, etc. the management was really good!! Honest, reliable, understanding.
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Positive Work Climate

I really liked how positive this team was particularly the one I worked at was inside a mall, they really were keen on service time as it affects our timings and the happiness of the customers. And when they reached a goal they did this goofy thing where they all high-fived another and appreciated giving them compliments. I really like that because there are places where you work at and they are quite frankly not as motivated as they should be, towards their workers.

Points positifs

40% off food, $1 drinks

Points négatifs

Not enough hours, mall hours
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Note globale

3.6

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Notes par catégorie

3.5Équilibre vie professionnelle / personnelle
2.9Salaire / avantages sociaux
3.2Sécurité de l'emploi / évolution de carrière
3.2Direction
3.4Culture d'entreprise

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