A&W Restaurants
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Avis des employés pour Customer Service Associate / Cashier chez A&W Restaurants

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good entry level job that provided for good work experience - in dealing with public in a fast paced environment and practicing various processes and protocol
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Management and supervisor are not experience and not professional, Your not appreciated. Your left working by yourself with kids that don't work. You ask for help and the boss tells you yo go home if your frustrated.
Points positifs
Nothing
Points négatifs
Everything is bad
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Hi there, I really like to work at A&W coz there is flexible hours all the time .really good food and fresh. Not frozen.friendy environment flexibility.
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I have learnt so many things1. Time Management2. Safety and measurement3. funny and comfortable work experience4. achieve goals5. good environment.
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One should keep up with the supervisor. They are very intimidating and does not give hours to new candidates. They are really partial. I definitely wouldn’t recommend!
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the location i worked at was in a mall and was usually fast paced. the location was dirty and the mall had rodent issues. the people were friendly and easy to get along with. the location is now under new ownership and management. i was fired for no reason.
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I was interviewed when the franchise first arrived in LLB. We were all trained together. Whoever showed up was hired. It might be different at an existing store.
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Nice and helpful staff. Good customer relationships, caring environment, no work load, maintain all the cleanliness and hygiene rule and cleaning done after every seating
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Good, excellent and once you learn everything its feel very smooth. I started work with very less experience but now i am experienced to work with full confidence.
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typical day is take orders,pack orders and cleaning. Everyone I work with is pretty nice however we have been through a lot of staff in 5 years. Most enjoyable part of the job is interacting with the guests, most stressful part of the job is when there inst enough staff and it gets busy and your running around like a crazy person. I have been there 5 years and the only raises I got was when minimum wage went up and there are no benefits
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Working in the food industry it definitely helps a person grow a thicker skin, but also getting to know some of the regular customers is a bonus, especially when you have their coffee or their order already done before they have even paid.
Points positifs
happy customers, happy employees, great environment
Points négatifs
sore feet (depends on shoes)
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The environment is busy and can be stressful the climate need help some of the supervisors are hard to work with as well as the management could be better.
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its a good place to just needs a little bit of help with manager and how they treat their staff. certian staff members are treated like royalty and the rest are treated like we own them something and to me thats not right.
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I did drive thru, cashier,cook,cleaning, inventory and stocking. I learned so much from A&W. The people treated me like family. It was the beat working experience of my life.
Points positifs
Everything
Points négatifs
Nothing
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The manager is inept at her job and doesn't adequately train her employees. Harasses her workers while they are trying to serve customers and blames her mistakes on the service staff. Customers have contacted the head office but nothing was done. Horrible place to work in Sooke.
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I learned alot about customer service, Was a very welcoming company Felt like home Was great at my job exspeacily when very busy I loved working here Management was amazing and very understanding as well
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Hard to get the hours, managers don't schedule fairly (ex: call in sick, you don't get hours the next week or they're very low and out of your availability) just really poor everything there. $100 for the uniforms, online training you don't get paid for. Everything about this experience sucked.
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Most people are nice some of them are rude. Everything needs to be fast. I don't like working here in summer it's very hot. Co-workers usually don't do their chores.
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The strict rules allows for the work environment as well as employees to work efficiently. There are many benefits, my only issue is that hours arent as well distributed as i wish them to be.
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A&W was fun! It was always light happy and positive when I went into work. Everyone always made the job as fun as possible. I didnt have a whole lot of experience with angry or unhappy customers.
Points positifs
Environment, employees. Customer base, food quality.
Points négatifs
Wage, hours.
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Managers and employees there before my being hired were given better hours and shifts. I only recieved maybe 2 days work a week and only for 3-4hrs at a time even after I expressed interest in more hours.
Points positifs
Half priced food for myself
Points négatifs
Not enough hours and managers definitely played favorites
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  1. Customer Service Associate / Cashier