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A&W Restaurants
3,6 étoile(s) sur 5.
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Avis des employés pour Customer Service Associate / Cashier chez A&W Restaurants

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3,5Équilibre vie privée/professionnelle

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136 avis correspondant à votre rechercheVoir les 3 182 avis
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Good entry level job

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L'avis le plus utile, sélectionné par Indeed
good entry level job that provided for good work experience - in dealing with public in a fast paced environment and practicing various processes and protocol
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Best part was the co-workers

Job wasn't the best but co-workers made it better. Management belittled staff to their faces. Franchisee owner wouldn't do anything about it. Hours were hard to get, even though hired as full-time. Ended my time there barely getting 20 hours a week; it was blamed on COVID but just poor management.

Points positifs

Co-workers

Points négatifs

Bullying; lack of accessibility when issues occur
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I would not sent my kids to work there for their first job experience for sure,

Management and supervisor are not experience and not professional, Your not appreciated. Your left working by yourself with kids that don't work. You ask for help and the boss tells you yo go home if your frustrated.

Points positifs

Nothing

Points négatifs

Everything is bad
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Best food chain

Hi there, I really like to work at A&W coz there is flexible hours all the time .really good food and fresh. Not frozen.friendy environment flexibility.
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Fun while working with other people

I have learnt so many things1. Time Management2. Safety and measurement3. funny and comfortable work experience4. achieve goals5. good environment.
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Awful experience

One should keep up with the supervisor. They are very intimidating and does not give hours to new candidates. They are really partial. I definitely wouldn’t recommend!
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do not reccomend

the location i worked at was in a mall and was usually fast paced. the location was dirty and the mall had rodent issues. the people were friendly and easy to get along with. the location is now under new ownership and management. i was fired for no reason.
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Great staff, got along great with management. It was new and exciting and fun.

I was interviewed when the franchise first arrived in LLB. We were all trained together. Whoever showed up was hired. It might be different at an existing store.
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Great work experience

Nice and helpful staff. Good customer relationships, caring environment, no work load, maintain all the cleanliness and hygiene rule and cleaning done after every seating
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Its good to work airport with A and W team.

Good, excellent and once you learn everything its feel very smooth. I started work with very less experience but now i am experienced to work with full confidence.
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fun place to work

typical day is take orders,pack orders and cleaning. Everyone I work with is pretty nice however we have been through a lot of staff in 5 years. Most enjoyable part of the job is interacting with the guests, most stressful part of the job is when there inst enough staff and it gets busy and your running around like a crazy person. I have been there 5 years and the only raises I got was when minimum wage went up and there are no benefits
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Good place to work

Working in the food industry it definitely helps a person grow a thicker skin, but also getting to know some of the regular customers is a bonus, especially when you have their coffee or their order already done before they have even paid.

Points positifs

happy customers, happy employees, great environment

Points négatifs

sore feet (depends on shoes)
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fast paced and hard work

The environment is busy and can be stressful the climate need help some of the supervisors are hard to work with as well as the management could be better.
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Management is terrible

The manager is inept at her job and doesn't adequately train her employees. Harasses her workers while they are trying to serve customers and blames her mistakes on the service staff. Customers have contacted the head office but nothing was done. Horrible place to work in Sooke.
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Meh

Hard to get the hours, managers don't schedule fairly (ex: call in sick, you don't get hours the next week or they're very low and out of your availability) just really poor everything there. $100 for the uniforms, online training you don't get paid for. Everything about this experience sucked.
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Hot, fast and poorly staffed.

Most people are nice some of them are rude. Everything needs to be fast. I don't like working here in summer it's very hot. Co-workers usually don't do their chores.
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Strict and well maintained

The strict rules allows for the work environment as well as employees to work efficiently. There are many benefits, my only issue is that hours arent as well distributed as i wish them to be.
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Stressfull and depressing

Managers and employees there before my being hired were given better hours and shifts. I only recieved maybe 2 days work a week and only for 3-4hrs at a time even after I expressed interest in more hours.

Points positifs

Half priced food for myself

Points négatifs

Not enough hours and managers definitely played favorites
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A&W review

A&W is a fast paced food service especially the one I work since it’s in the mall. My experience there has been amazing. The management is great. They let you know what you can work on and give you feedback on how to improve. I’ve currently been working at A&W for about 5 years now and it’s been the best experience
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I liked my boss

He made it a relaxed environment, even though it was stressful.. It made a huge difference because he was nice. He was also very understanding and would offer any help I needed. And he believed in me. I also enjoyed the fast pace work.
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Not the best place to work

They gyped me out of money on my pay checks and even on my last one after I stopped working there. Three months and I was still waiting for them to give me the correct amount. The management and staff were rude but the training was simple and easy.
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Note globale

3,6

D'après 3 182 avis
5
872
4
961
3
795
2
289
1
265

Notes par catégorie

3,5Équilibre vie professionnelle / personnelle
2,9Salaire / avantages sociaux
3,2Sécurité de l'emploi / évolution de carrière
3,2Direction
3,4Culture d'entreprise

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