Management was understanding when starting on the job, but quickly dismissed the employee's personal lives and lacked empathy. I was constantly encouraged by customers about my speed of service and kind personality but was berated by the manager that I "wasn't performing well enough". You are forced to stay long hours and told to stay another hour with SHORT notice, for example, 30 min before your shift is supposed to end. Co-workers embarrass others in front of the manager and supervisor at the climate meetings. The only good thing I would say is that it is delightful to see regular customers coming in and appreciating your work. Even if you are a quick learner, you are easily scolded by staff with the information they SUPPOSEDLY trained you with, even though that is false. Overall, I do not recommend working at this location as the toxic work environment and co-workers ruin the experience.
Poor management and hostile co workers
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